Error codes

TRANSLATION_API_ERROR

The TRANSLATION_API_ERROR code signifies that the translation engine has encountered an error during the autocorrection or autotranslation processes.

This could be due to several reasons:

• The translation engine has triggered an internal error, which could be a temporary issue, such as the service being unavailable.

• The translation engine is unable to process the translation correctly.

• The translation engine is returning unexpected results, like an incorrect format. This is particularly relevant to OpenAI during autocorrection or autotranslation stages.

Here's how to address this:

• First, try restarting the processing after a few minutes. This may resolve the issue if it's due to a temporary service error.

• If that doesn't work, select a different translation engine on the team settings page and restart processing.

• If all else fails, please contact us at [e-mail]